Slow as a company, but solid foundation and employee friendly - Anonymous employee BrowserStack Employee Review

5.0
Feb 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee friendly, meaningful work and good people. Approachable management and strong foundation. Some really good middle managers of late. Good pay and good work-life balance. Some managers have been keeping an eye out on teams to ensure they don't burn out during remote work based long screen time. Peace of mind around job security in such volatile times.

Cons

The business is run by consultants who operate like a typical consultant led client project. 6-8 months to work on a strategy - 4-6 months to execute the strategy. The market moves on by then and we don't see much success. What's really growing the business is still the strong foundation laid during the earlier engineering/product led days and not the new initiatives. Each strategic initiative becomes a struggle and there are easier ways to do it. I REALLY wish we moved on from a consultant mindset to a product mindset.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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