Great place to work - Customer Success Manager BrowserStack Employee Review

5.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good work culture for growth - Efforts are appreciated, recognized & rewarded. - Amazing incentives & Bonuses - Focused on work-life balance - Fixed pay and incentives are at a higher level as per industry standards - Employees are really taken care of - Job Security at such hard times - Covid Insurance in addition to Regular Health Insurance - RemoteFirst, WFH Perks for your setup. - It's a Rocketship and growing at a rapid pace with new mindsets bringing in new ideas

Cons

Remote working has pros and cons. Should start with monthly or Quarterly personal meetings at the office soon.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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