Wonderful company but the managers are playing for themselves! - Sales Development Representative (SDR) BrowserStack Employee Review

3.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is legitimately an awesome place to work! You have unlimited time off (depends on manager’s mood tbh for long term leaves), remote first policy, and at least in sales we have not been asked to do overtime and its not even encouraged. The big picture or the goal of the company is truly motivating. They value their employees and customers alike.

Cons

It feels like the managers have been promoted too soon, and they do not realise how important a good manager is for the well being of an individual working under their leadership. Often (and this is across the entirety of sales function at BStack) the managers are deeply concerned about saving their own face, and delivering their individual targets (even at the expense of their subordinates). If only the managers can see that we are a team working for the same goal, not hold petty grudges against their own team, and acknowledge where they have lacked could be a turning point.

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BrowserStack Response
2y
Thank you for sharing your feedback. We're sorry your experience didn't meet your expectations. Your concerns are important, and we're committed to improvement. Please contact your HRBP who can address your concerns and work towards a resolution.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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