Pros
Any pros that the position had were gone by the time I left. Please see cons for more information.
Cons
I am deeply disappointed by my experience with Burlington and will share the circumstances that led to my resignation.
I resigned because the terms and conditions under which I accepted employment changed significantly, and because I believed my workplace concerns were not addressed fairly. During the hiring process and onboarding, it was understood that I would primarily work morning shifts. HR acknowledged this arrangement. However, I was later informed that my schedule could be changed despite that understanding, creating a significant conflict with personal caregiving responsibilities that I had previously disclosed to management.
When I raised these concerns, I attempted to work collaboratively with leadership to find a reasonable compromise until staffing levels improved. Despite my willingness to be flexible, my concerns were ultimately dismissed. I was specifically told that business needs took precedence over my circumstances, including caregiving responsibilities for my elderly dog, who suffers from vestibular disease and requires evening care.
I was also troubled by comments made during discussions regarding my schedule change. My Director stated that my dog could die at any time and that business needs required me to be present whenever directed. I found this remark insensitive and indicative of a broader lack of empathy within the leadership team.
In addition to scheduling concerns, I repeatedly raised issues regarding my direct supervisor’s conduct, performance, and leadership. I believed these concerns were not investigated adequately and, instead, I experienced increased scrutiny after bringing them forward to my manager. I received disciplinary action related to an illness despite providing medical documentation, and I later observed inconsistent enforcement of workplace standards and expectations. As a result, I felt that I was being treated unfairly after raising legitimate concerns.
Throughout my employment, I was given assurances that concerns I raised would be reviewed and that follow-up meetings would occur. Those commitments were not fulfilled. As time went on, I lost confidence that my concerns would be addressed objectively or that meaningful corrective action would be taken.
I also found the workplace culture increasingly difficult to navigate. Professional development discussions that had been promised did not occur, concerns regarding management practices were not meaningfully addressed, and communication from senior leadership often felt dismissive and unapproachable. Changes were implemented without sufficient understanding of operational realities or input from employees directly affected by those decisions.
Ultimately, I concluded that the work environment had become unsustainable. The combination of significant schedule changes, the dismissal of concerns I raised in good faith, inconsistent treatment, lack of developmental support, and what I perceived to be a toxic workplace culture left me with no reasonable alternative but to resign.
Burlington frequently describes itself as a company that cares about its associates. My experience did not reflect that commitment. Instead, I felt that business needs consistently outweighed employee well-being, and that concerns raised by associates were not given the consideration they deserved. I regret that my employment ended under these circumstances and hope the company takes meaningful steps to improve its treatment of employees in the future.