2.0
Jun 12, 2015
Former employee, more than 1 year
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
Structured environment, friendly people. A role in CA Support is a great stepping stone for a career, provided that you get on a product like SiteMinder or APM.
Cons
They will hire people in support based sheerly on their soft skills. But that person may not know simple CS concepts like listing all files in a Linux directory. They hire people with degrees from unaccredited institutions like Devry and Everest college. No matter how good you are, there is almost no possibility of ever getting transferred out of support or getting more than a 3% base salary increase annually.