DO NOT WORK FOR CAVA - Guest Experience Manager CAVA Employee Review

1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any.

Cons

I worked for Zoe’s Kitchen before acquisition. Was lied to constantly. Sent to a random location in atl for five weeks of “management training”, only to get there and work positions the entire time. At the end of my training, I had only worked a single closing shift. They didn’t train us to manage a cava at all. After that, had to go through a week of ten to twelve hour training days where I still learned nothing. Restaurant is constantly under staffed (they like it that way), upper management is clueless. No support for gm’s. Everyone is over worked and underpaid. All of our corporate trainers from other stores hated their jobs. Oh and they owe me $700 in per diem pay. I’ll never see that money. Avoid at all costs.

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CAVA Response
3y
Thank you so much for taking the time to review CAVA on Glassdoor. We have read your concerns and addressed them internally for further review. As we grow as a company, we're continously looking for ways to enhance employee satisfaction. Your feedback is important as we grow and evolve. Thank you again for sharing your experience with us, we will use this information as feedback to improve our trainings and processes.

Explore other reviews about CAVA

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- leadership cares about development - work/life balance is solid

Cons

- no real issues, loved working for Cava

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Grill cooks make a dollar more at entry level Easy way to gain kitchen experience and enter the culinary industry

Cons

Cava intends to function as a real restaurant, while lacking so many of the basic necessities of one. There is a shocking lack of dishwashing equipment such as a simple dishwashing machine despite having hundreds of dirty dishes daily. There’s no dedicated prep cooks or dishwashers as one singular employee is typically simultaneously assigned to both each shift. Which leads to neither being done properly. Prep food is always missing, and dishes are often neglected because of this leading to unnecessarily late closes, as well as closes being sloppy and rushed. The management seemingly randomly decides when it’s ok to prioritize efficacy/efficiency over policy and vice versa, which means your employers approval is rarely tied to your actual performance. Staff is largely teenage boys, so workplace culture ends up being pretty immature. Management has been extremely poor since opening, only to suddenly change entirely last month but has yet to actually find stability, and management styles are extremely inconsistent. As a result, extremely high employee turnover rate since opening. With only a handful of employees having been there for more than 3 months, most of if not all of which had quit, not been fired. The place remains understaffed and under equipped, making the work much more difficult than it should, or than it is at other locations. There is a lack of adequate training in all departments, even with newly hired management. I was there for over a month and still was not fully trained in my responsibilities or the standards of the day to day, yet was expected to perform as such. I ended up quitting do to rule cherry picking and disrespectful coworker behavior.

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