Keep your resume current - Anonymous employee CDK Global Employee Review

2.0
May 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much potential to be a great company to work for; great budget, great market share, interesting technologies to work with

Cons

Management only cares about appearances, not actual quality. The managers have no idea how to drive a technology company. Most of them inherited their jobs from when CDK was an offshoot of ADP. They do not come from a technology background, and as such, have no idea how to build a successful IT model. Management style waffles from being utterly absent in providing any type of direction or vision to micromanaging technologies they fundamentally don't understand. They treat employees as disposable minions, not partners in creating superior products.

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CDK Global Response
10y
Thanks for taking the time to provide feedback. CDK is the largest software provider to the automotive retail industry. As you note, we are on a very strong financial footing, with a large market share. But we need to constantly adapt to keep pace with the ever-changing industry, and evolving consumer expectations. Our goal is to completely revolutionize the entire car buying process by providing an end-to-end experience for all parties, from consumers through to dealers. To achieve this, our focus is on building world-class solutions using the right technologies and toolsets, rather than being stuck on one tech stack. Ultimately, our growth is dependent on the growth of our associates. We value people who have imagination, insight and dedication – as well as the desire to develop new knowledge and skills. You'll be aware that CDK recently took the opportunity to refresh our mission and values. Our mission: We are driven by our passion for the automotive industry and technology to work with our clients in evolving the automotive retailing experience. Our values are Integrity, Innovation, Partnership, Results and Simplicity. We want everyone to feel their work fits with our mission and values, and that they are apparent in all that we do. We encourage our people to reach out to their manager or HR partner if they feel this is not the case.

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5.0
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Cons

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1.0
Jul 2, 2026
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Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits (if that outweighs a toxic culture for you. My time at CDK has shown me what good leadership does NOT look like.

Cons

Leadership and management culture were the biggest issues. Poor managers are protected and good employees are left carrying the consequences. There is a strong culture of micromanagement, shifting expectations, and documentation over development. Honest feedback wasn't valued and accountability seemed to stop at management. Over time I watched team morale suffer, trust disappearing, and fellow talented employees leaving in sake of their sanity.

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