Too many accounts, too much busy work, no advancement possibilities. - Account Advocate CDK Global Employee Review

2.0
Apr 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The health benefits are good and there is alot of free time during the work day. Very relax dress code is nice. The manager don't bug you unless you screw up. You can pretty much come and go as you please. Alot of people take many smoke breaks all day. Free coffee. Ping pong table. Good work life balance and they are understanding if you have a personal matter to take care of.

Cons

WAY TOO MANY ACCOUNTS to be a good account manager. Working with low life car dealers. Alot of reports and lists and different programs for the advocates for bs busy work. Management have no idea how much work is entailed for 50 accounts. A total chaos with information, processes, changes, ect. Moral is real low. All the managers play favorites big time! And usual, the worst advocates are the "favorites" and they come to work late, go home early, take 30 minute smoke breaks, or don't even come into work, and "work from home" It is so obvious that sucking up to your manager is the only way to get ahead. AA's are thrown under the bus all the time by dealers, managers, and AE's, and we have to sit there and take it with no back up. They have limited spots for getting promoted. Also no bonuses or pay raises this year except for a few favorites.

Explore other reviews about CDK Global

5.0
Mar 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work and work culture is nice

Cons

nothing much. everything is good

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits (if that outweighs a toxic culture for you. My time at CDK has shown me what good leadership does NOT look like.

Cons

Leadership and management culture were the biggest issues. Poor managers are protected and good employees are left carrying the consequences. There is a strong culture of micromanagement, shifting expectations, and documentation over development. Honest feedback wasn't valued and accountability seemed to stop at management. Over time I watched team morale suffer, trust disappearing, and fellow talented employees leaving in sake of their sanity.

3
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