Caution - Anonymous employee CDK Global Employee Review

2.0
Jun 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work independently with clients. Responsible for my own work.

Cons

Products are lacking Quality Support as the company is shifting to India. Takes too long to satisfy Client issues and fixing the problem. Every answer is “This is a Known Product Defect, We are working on it!” Continually have to defend the Software issues and Support. Have let the best support people go and outsourced those jobs to India.

Explore other reviews about CDK Global

5.0
Mar 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work and work culture is nice

Cons

nothing much. everything is good

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits (if that outweighs a toxic culture for you. My time at CDK has shown me what good leadership does NOT look like.

Cons

Leadership and management culture were the biggest issues. Poor managers are protected and good employees are left carrying the consequences. There is a strong culture of micromanagement, shifting expectations, and documentation over development. Honest feedback wasn't valued and accountability seemed to stop at management. Over time I watched team morale suffer, trust disappearing, and fellow talented employees leaving in sake of their sanity.

3
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