Make no mistake, Customers and Employees do not matter - Anonymous employee CDK Global Employee Review

1.0
Aug 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The team I work with is professional, dedicated and all-round good people -My direct manager is genuinely concerned with my development and our team's development. -The work I do is engaging and rewarding. -The employees care about our customers. -Good work/life balance with work from home options in some departments.

Cons

This company is shareholder driven. This would be ok IF it was handled properly. The way the executives are creating shareholder value is by cutting cost so drastically it will eventually reflect negatively on value, leaving shareholders holding the bag (and it won't be money) The leadership team, and I use this term loosely, has created a culture of fear and instability for their employees and frustration for their customers. Employees are being cut regularly. Key employees are being let go and their departure has left huge gaps in the business. This leaves other employees floundering as they try to fix the damage. The morale overall is terrible as more employees become disengaged. The latest hit to the employees was the dramatically reduced bonuses due to the company missing revenues. Customers are frustrated by lack of support, delays in installations, and product instability to name a few. Employees want to serve the customers but their hands have been tied by those "leaders" who continue to make bad decisions in the name of shareholder value. I truly wish there was a way for CDK to come out of this with a bright future but it will not happen on its current path.

Explore other reviews about CDK Global

5.0
Mar 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work and work culture is nice

Cons

nothing much. everything is good

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits (if that outweighs a toxic culture for you. My time at CDK has shown me what good leadership does NOT look like.

Cons

Leadership and management culture were the biggest issues. Poor managers are protected and good employees are left carrying the consequences. There is a strong culture of micromanagement, shifting expectations, and documentation over development. Honest feedback wasn't valued and accountability seemed to stop at management. Over time I watched team morale suffer, trust disappearing, and fellow talented employees leaving in sake of their sanity.

2
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