Limited benefits overshadowed by lack of training and support - Customer Service Representative (CSR) CIBC Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The only advantage is the group insurance

Cons

There was no proper training at the branch, constant long lineups with no support, and heavy responsibility over the cash box

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The NY location is close to Grand Central Station

Cons

Slow Canadian culture that finds it challenging to meet US regulatory standards. Executives play favorites and gaslight employees, if you voice your opinion, they either silence you or try to manage you out with exaggerated "performance issues"

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