5y
Thanks for your feedback, really appreciated it. We are sorry that you have not had an ideal experience while working with Contentserv.
We as an organization have very strict guidelines regarding the performance levels of our colleagues at work, and that reflects in the regular feedback mechanism we have in place including effective PIP/PSP initiatives. It is always a performance-based evaluation where the suitability of the role vs skillset fitment is assessed before we initiate any further steps. This is an industry-based norm. However, as the country head, I’d like to ensure that this process is always fair and transparent both ways.
Would also like to mention that managers are encouraged to take an overarching view and again there is a good amount of transparency, and they are always given responsibilities based on their capabilities that they bring to the table.
We promote a healthy culture of collaboration, innovation, having an open-door policy in our organization that leaves no room for any of the points that you have mentioned in your feedback. I as the country head, invite you to reach out to me at any point in time, to have a meaningful discussion on some of the points feel went against you.
Thanks again for reaching out and all the best !!