Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at COS?

49% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Retail Sales Associate (11) , Store Manager (11) , Part Time Sales Associate (9) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"Colleagues are friendly" ((in 27 reviews)); "Great people to work with on the floor" ((in 23 reviews)); "And great benefits." ((in 18 reviews)); "The training is good if you are in management." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 58 reviews)); "Not a lot of room to grow and low pay." ((in 50 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 43 reviews)); "managers are rude with no point" ((in 19 reviews)); "Poor communication between the area team and store teams" ((in 10 reviews))

What are the top reviewed COS locations?

New York , Los Angeles , Chicago , Beverly Hills , Boston , Washington , Costa Mesa , King of Prussia , Austin , Century City , SoHo , Brooklyn , Houston , Santa Ana , Buckhead , Fountain Valley , Aventura , Norway

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COS

Part of H&M Group

COS reviews

Could be a lot better - Anonymous employee COS Employee Review

2.0

Apr 5, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-You get to meet a lot of great people -Opporunities for travel -Easy to get promoted if you know how to work your charm

Cons

-Area team is a joke -Promotions are given to those who are friendly with area team and not those who are deserving -Overworked and underpaid -Clothing discount is 25% which is peeing in the ocean for trousers that cost $125 -Employees that are promoted from within are expected to do a “trial run” without getting paid their new rate, while if someone is hired from outside of the company they are paid the rate right away -Area recruiter is a joke -Constantly training people because turnover is ridiculous. Worst I’ve seen. -Working at a H&M brand... just google the messed up stuff H&M tries to get away with

COS Response

Thank you for your review and feedback. At COS we pride ourselves on providing a rewarding work environment and are happy to hear you were able to meet a lot of great people and had some opportunities to travel. As a brand we are constantly training to provide our teams with the knowledge needed to complete their jobs. We provide the opportunity for people to grow on a daily basis and ensure they have a platform to do so. We do not expect anyone to do a job they are not paid for or in receipt of fair compensation. We believe we grow through our people.

Explore other reviews about COS

5.0

Jun 13, 2026

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

I had good coworkers to work with

Cons

There are no cons I can think of

4.0

Jul 11, 2026

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

- Quarterly allowance - hours of wellness

Cons

- Constant conflicting messages and unrealistic expectations from corporate

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Could be a lot better - Anonymous employee COS Employee Review

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