Terrible Management & Lack of Growth - Anonymous employee COS Employee Review

2.0
Sep 29, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- This company has a great concept and potential to be an excellent environment to thrive both professionally and creatively - Health benefits for full time employees and PTO are above average compared to other retailers - There is a lot of fascinating information about collections and potential trainings that would energize an art and fashion focused student/professional

Cons

-It is so sad how a bad manager can really destroy a working environment. All the potential positives can be easily eradicated by leadership that does not prioritize the needs of their employees -The store manager of this location is one of the most difficult people I have ever worked with, the schedule is consistently wrong and basic rules are not followed consistently and when these matters are brought up, the store manager often responds emotionally and retaliatory -There is clear favoritism and promotions in store have reflected this, employees are not treated equally and rules are applied arbitrarily for one employee over another -If you are not white, proceed with caution -The leadership team in NY is a joke and hr rarely answers your calls or responds to anyone -The way they handled Covid was terrible, bullying people into return to work without proper protections, threatening their benefits for missing shifts, etc.

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5.0
Jun 13, 2026
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CEO approval
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Pros

I had good coworkers to work with

Cons

There are no cons I can think of

4.0
Jul 11, 2026
Recommend
CEO approval
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Pros

- Quarterly allowance - hours of wellness

Cons

- Constant conflicting messages and unrealistic expectations from corporate

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