Too stressful for part-time retail job - Sales Associate COS Employee Review

2.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

employee discount stacks on sale discounts, mostly friendly co-workers, and store management seemed receptive to employee feedback on day-to-day operations. Uniform rules aren't unreasonably strict.

Cons

low pay ($17/hour in NYC), and the discount is only 25%. It's like they don't want employees to wear the product. No commission doesn't help incentivize a strong sales/customer service strategy. Online returns count against store sales and can make or break the day (leading to more cut hours). The standards for displaying pants on the rack make it hard for customers to see items. Prices increased again, but the quality has remained the same. Stores don't get the younger, trendier clothes from online, so in-store customers tend to be older or shopping for office wear. Not many opportunities for promotion.

Explore other reviews about COS

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I had good coworkers to work with

Cons

There are no cons I can think of

4.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Quarterly allowance - hours of wellness

Cons

- Constant conflicting messages and unrealistic expectations from corporate

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