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Just don't - Service Delivery Manager CSC Employee Review

1.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The colleagues. When they weren't constantly being made redundant or leaving due to poor management. I'm struggling to think of any but have to put 20 words minimum...

Cons

Redundancy after redundancy after redundancy. And they can't even get that right. Business decisions made purely to satisfy shareholders without a thought given to contractual obligations or customer service and leaving staff to manage the consequences without any support. Overcrowding in offices so you have to share your small desk with 3 others. Little to no communication around business changes. Penalising staff members with mental illness. Dishonesty around redundancy process. I'm struggling to think of positive.

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1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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