Used to be great but going down hill I'm afraid - Service Delivery Manager CSC Employee Review

Users say... "I am able to work remotely when needed and there if a good work/life balance." "Great people and in the past they took care of their people perhaps to a fault." "Benefits were good at the time (around 2003) and # of sick days were generous." "work culture is good and satisfactory" "Work life balance is good because you can work from home if you need to." 

Users say... "Poor management who were continually obsessed with the 'bottom line' rather than what was needed." "2. Low salary and Hike." "Managers are bad and they hardly value you." "screw the employees; no training; aloof/unfriendly management; very much a daily grind; implementation of policy subject to manager whim; non" "Frequent layoffs of personnel as the company constantly reorganizes to reduce it's cost structure."