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Leadership in chaos - Service Delivery Manager CSC Employee Review

2.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Interesting and widely varied clients, both commercial and Government (intelligence, state, federal)

Cons

CSC commercial is in free-fall. Approximately 19,000 roles cut in the last two years, trying to improve the bottom line on layoffs. Policy changes the result in cutting back service, without consulting long-term clients, is causing client dissatisfaction that the 'leadership' does not want to acknowledge.

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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