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The only motivation to go to work is your co-workers, other than that, management is bad, they only promote their frien - Helpdesk Analyst CSC Employee Review

3.0
Mar 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, dental, medical, tuition reimbursement. You can also handle multiple accounts within the company. If you know someone from the management then you can be promoted

Cons

No increase for couple of years. stressful depending on the account. Basically your IT knowledge is not needed since you are acting as a secretary and pass on the information to second level in india or KL

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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