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Deceitful and opaque management culture developing in the UK - Service Delivery Manager CSC Employee Review

2.0
Jul 24, 2015
Recommend
CEO approval
Business Outlook

Pros

- Hard working people at low levels of the organisation - Good initial graduate support

Cons

- revolving door of 'leaders' has left little cohesion - management cliques are developing at delivery centres - management absorbed with self importance and disconnected from real areas that need improvement - flexible working is slowly being eroded under the guise of co-location

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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