If you're in IT, avoid CVS Specialty IT like the plague. - Systems Analyst CVS Health Employee Review

1.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Not much good I can say.

Cons

Where to start. I would have given them zero stars if I could. The IT org at CVS Specialty is in general, the worst I've seen in nearly 20 years of being in IT. Their executive leadership is completely inept. There is zero accountability at the executive and upper management levels. They're stuck in the swamp using very out-dated tech and methodologies. They refuse to make the necessary changes to drag themselves up to even the last 10 years in technology. The organization's leadership has no grasp of work/life balance. They go from 70+ hour weeks with 24 hour support and 7 day work weeks as far as the eye can see, burning everyone out to the point of quitting, all due to their stunning mismanagement and horrible or non-existent planning. From that, all the way to shutting down nearly every project mid flight at the end of August, because they ran out of money three to four months before the end of the year forcing layoffs of full time employees. Who gets fired for mismanagement of an organization to the point where they're forced to lay off employees? Oh, that's right, they're usually promoted.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very organized with great corporate structure

Cons

Onsite work but team was located in other cities

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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