customer support tech - Technical Support Specialist Cable One Employee Review

2.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

they gave you vacation days up front

Cons

they're QT is ridiculous. You have a bunch of IT guys who only know a script and if you say something in your own words - which they encourage you to do you get dinged. I've had over 15 years call center customer service and this IT guy who's only worked about 5 years telling me I'm wrong because I didnt say word for word what they wanted to hear. crazy

Explore other reviews about Cable One

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid analytics work, stable telecom industry, good learning ground.

Cons

Slower growth pace, limited exposure outside core telecom.

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

cool place to work and learn

Cons

pay scaling did not match competitors

See reviews by: Helpful|Rating|Date|All