Bad even for a call center job - TCC Agent Cable One Employee Review

They try to unify software and policy across all the brands they bought. With the skill and grace of a square peg in a round hole. This year they have become a call center nightmare job. They force metrics on workers in areas with non stop outages caused by leadership incompetence. 50 things to remember on every call. metrics pulled out of a hat. You literally cannot win here. Look elsewhere. I know several people who left after the merger because of how fast everything went downhill. Like many places they give the illusion of being able to go somewhere in the company. false hope.