3.0
Jan 21, 2026
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Management specifically supervisor, very nice ,caring and involved. Great group of onboarding trainers/ shadowing employees.
Cons
Unrealiatic metrics, calls back to back on a 10 or 20 minute time frame. No room to take a quick bathroom break. Max call on a day is 34 in a 8 hour shift calling seniors. Time is set aside to qork in care coordination but you have to complete 10 a min a day woth no account of time spent doing the research or calls. Also last call should be 20 minutes prior to end of shift not 10.