Pros
31% commission (pro?), 50% commission on upgrades, in general everyone stays pretty busy, enough massages to go around usually, cashed out tips, easier to get full time status than most spas, good for new therapists to spa industry, i.a. seniority on the books based on sales, requests, shout-outs on social media, and performance evaluations (Not based on years worked), easy to get time off, except for most holidays, benefits are pretty decent, health insurance is affordable with decent coverage, PTO is standard, 401K is matching, and the people that work here are fun to work with, even if they aren’t always happy, because of the working conditions.
Cons
Tip compliance $6.50(estimated) for 2015, $9.50 (estimated) for 2016, high rate of turnover at the bottom, bad spa to work for once you gain any seniority, because it's so competitive, no lead massage therapist or lead aesthetician, unfair incentive program, goals that are made to be difficult to reach, and not everybody has the same goal, so the good sellers don't get compensated fairly, example Therapist A has a goal of $100, Therapist B has a goal of $400, if both reach their goal, they get the same exact amount in incentive points, even though one made more than the other, a lot of side work that you don't get paid an hourly for, folding towels, cleaning, etc. You have to share rooms, a lot of things are broken and don't get replaced very quickly, no sinks in the rooms, the place needs way more renovation than they have money for, no cabinets in rooms to store towels, management is young with very little experience in the spa industry, it's disorganized in general, can seem chaotic when it's busy.