Does CalOptima pay their employees well?

According to anonymously submitted Glassdoor reviews, CalOptima employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CalOptima. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CalOptima?

47% of CalOptima employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CalOptima 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CalOptima?

Customer Service Representative (6) , Management (5) , Manager (5) , Medical Case Manager (4) , PDR Specialist (4) , Program Assistant (4) , Analyst (3) , Anonymous (3) , Director (3) , Grievance and Appeals Specialist (3) , Pharmacy Technician (3) , Case Management (2) , Claims Representative (2) , Executive Assistant (2) , Financial Analyst (2)

What are the pros of working at CalOptima according to real employee reviews?

"CalOptima has really great Benefits!" ((in 58 reviews)); "Some people are nice and skilled at their duties." ((in 13 reviews)); "Pay is decent for the role" ((in 9 reviews)); "Good work life balance" ((in 9 reviews)); "Collaborative coworkers." ((in 5 reviews))

What are the cons of working at CalOptima according to real employee reviews?

"The pay gaps are huge, and they don’t hire from within but rather allows management to bring their friends over." ((in 12 reviews)); "Time, Salaries, Culture, Bad, Communication" ((in 6 reviews)); "The CEO has no involvement in running this company." ((in 5 reviews)); "Assistant was incompetent and needed more training herself." ((in 4 reviews)); "Most employees are hourly, not salaried, and pay is decent but certainly not competitive" ((in 3 reviews))

What are the top reviewed CalOptima locations?

Orange , Garden Grove , Brea , Fullerton , Irvine , Orange , Jordan

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CalOptima

Engaged Employer

Good workplace - Customer Service Representative CalOptima Employee Review

4.0

Jun 13, 2022

Customer service representative

Former employee

Recommend

CEO approval

Business Outlook

Pros

Friendly staff and helpful teammates

Cons

A Micromanagement job and very fast pace.

Explore other reviews about CalOptima

5.0

Jan 12, 2026

Intern

Former employee

Orange, CA

Recommend

CEO approval

Business Outlook

Pros

Loved the team I worked with

Cons

Wish I could be there longer

1.0

Jul 13, 2026

Project engineer

Current employee

Jordan, WI

Recommend

CEO approval

Business Outlook

Pros

Flexible, Salaries, Better Culture, Excellent

Cons

Time, Salaries, Culture, Bad, Communication

See reviews by: Helpful|Rating|Date|All

Jobs at CalOptima

12 jobs in United States

Customer Service Rep, Covered California

Part-Time -Customer Service Representative Sr (OneCare) (Bilingual Required)

Claims Resolution Specialist

Sr. HRIS Representative (Human Resources Representative Sr)

Member Liaison Specialist Sr - Covered California (BHI-BHT/ABA)

Orange, CA

View job

CalOptima reviews FAQs

According to anonymously submitted Glassdoor reviews, CalOptima employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CalOptima. This rating has decreased by 2% over the last 12 months.
47% of CalOptima employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CalOptima 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.
The top reviewed jobs include
Customer Service Representative(6) ;
Management(5) ;
Manager(5) ;
Medical Case Manager(4) ;
PDR Specialist(4) ;
Program Assistant(4) ;
Analyst(3) ;
Anonymous(3) ;
Director(3) ;
Grievance and Appeals Specialist(3) ;
Pharmacy Technician(3) ;
Case Management(2) ;
Claims Representative(2) ;
Executive Assistant(2) ;
Financial Analyst(2) .
Users say... "CalOptima has really great Benefits!" "Some people are nice and skilled at their duties." "Pay is decent for the role" "Good work life balance" "Collaborative coworkers."
Users say... "The pay gaps are huge, and they don’t hire from within but rather allows management to bring their friends over." "Time, Salaries, Culture, Bad, Communication" "The CEO has no involvement in running this company." "Assistant was incompetent and needed more training herself." "Most employees are hourly, not salaried, and pay is decent but certainly not competitive"

CalOptima reviews CalOptima Customer Service Representative reviews CalOptima review

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Get actionable career advice tailored to you by joining more bowls.

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Job searches

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CalOptima reviews FAQs

According to anonymously submitted Glassdoor reviews, CalOptima employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CalOptima. This rating has decreased by 2% over the last 12 months.
47% of CalOptima employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CalOptima 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.
The top reviewed jobs include
Customer Service Representative(6) ;
Management(5) ;
Manager(5) ;
Medical Case Manager(4) ;
PDR Specialist(4) ;
Program Assistant(4) ;
Analyst(3) ;
Anonymous(3) ;
Director(3) ;
Grievance and Appeals Specialist(3) ;
Pharmacy Technician(3) ;
Case Management(2) ;
Claims Representative(2) ;
Executive Assistant(2) ;
Financial Analyst(2) .
Users say... "CalOptima has really great Benefits!" "Some people are nice and skilled at their duties." "Pay is decent for the role" "Good work life balance" "Collaborative coworkers."
Users say... "The pay gaps are huge, and they don’t hire from within but rather allows management to bring their friends over." "Time, Salaries, Culture, Bad, Communication" "The CEO has no involvement in running this company." "Assistant was incompetent and needed more training herself." "Most employees are hourly, not salaried, and pay is decent but certainly not competitive"

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Jobs at CalOptima

12 jobs in United States

Customer Service Rep, Covered California

Part-Time -Customer Service Representative Sr (OneCare) (Bilingual Required)

Claims Resolution Specialist

Sr. HRIS Representative (Human Resources Representative Sr)

Member Liaison Specialist Sr - Covered California (BHI-BHT/ABA)

Orange, CA

View job

View all Customer Service Representative Jobs