Callaway Company - Customer Service Representative Callaway Golf Employee Review

3.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great people -Free Golf Product -Great discount on Golf products -Nice Office Environment

Cons

New Management makes it hard to move up in the company. They keep cutting people and making teams much smaller. You work more and get paid the same. If you want to move up, sucking up is the only way. It is all about being in the right place at the right time. Be sure to negotiate your salary when you first join Callaway. You will climb up a very tall ladder from the 1st salary that was negotiated.

Explore other reviews about Callaway Golf

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Golf Flexibility Interesting Work Experience

Cons

Long Commute Limited WFH N/A

2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* You are immersed around the game of golf. * Autonomy is there as long as you preserve it. * Pay was great 5 years ago. *The people that have remained a stronghold and the ones that have been lost over the years outside of upper management.

Cons

* Favortism is rampant from top-down. *Culture is driven by your manager. You could feel like you’re working for 7 different companies depending on whom your direct report is. If you challenge the status quo for more efficiency, you’re deemed negative. Very toxic positivity. *Has become an activity based company vs. results based company. *When you do drive home results, there is no thanks given, no noticing, just more pressure to repeat what you did, but more. *They abuse the reps sample accounts. Constantly shipping product to your house with no notice and it’s egregious. Fortresses of boxes and you’re liable if anything is missing. *Very cheap spend on company resources. *Horrendous Communication Strategies. *You are pressured into playing a Shell game to justify “distribution of product” as it helps your ranking. But if you get caught doing what you’re instructed to do, there is no grace for your punishment. *Gross misspend of marketing budget. *Leadership uses fear and spreadsheets to drive home initiatives. Most of them are accountants at best. Not leaders of people.

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