Great Company .. Tough Workload - Customer Service Representative (CSR) Capital Group Employee Review

4.0
Oct 12, 2021
Recommend
CEO approval
Business Outlook

Pros

great culture ... always room for growth and development ... six month training course! Wonderful benefits!

Cons

mandatory OT :( was OFTEN! made it difficult if you have children. Also, the traffic and commute was terrible for me. Would've been just as effective if this were a WFH job. Long hours.

Explore other reviews about Capital Group

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great company. Awesome benefits

Cons

No cons that I can think of

5.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pain, The 15% automatic contribution beats any place.

Cons

As with large companies decisions are made slowly and current leadership is looking for quick results rather than long-term solutions.

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