Does Capital Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Insurance Group employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Capital Insurance Group. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Capital Insurance Group?

72% of Capital Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Insurance Group 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Capital Insurance Group?

Underwriter (7) , Claims Adjuster (6) , Claims Representative (4) , Commercial Underwriter (4) , IT Employee (3) , Intern (3) , Senior Commercial Underwriter (3) , Software Engineer (3) , Analyst (2) , Anonymous (2) , Business Systems Analyst (2) , Communications (2) , Manager (2) , Regional Field Executive (2) , Software Developer (2)

What are the pros of working at Capital Insurance Group according to real employee reviews?

"Great people to work with." ((in 15 reviews)); "The culture is great." ((in 9 reviews)); "Great work life balance." ((in 8 reviews)); "Employees are friendly and helpful, even while remote." ((in 6 reviews)); "Good Benefit" ((in 6 reviews))

What are the cons of working at Capital Insurance Group according to real employee reviews?

"Poor management with very minimal technical understanding of the technologies and the processes involved in projects and solutions." ((in 23 reviews)); "Low salary and limited compensation for working after hours and weekends" ((in 9 reviews)); "7. Managers have their favorite employees who only gets good ratings, promotions and perks." ((in 7 reviews)); "No training program established." ((in 3 reviews))

What are the top reviewed Capital Insurance Group locations?

Monterey , Bakersfield , Reno , Spokane , Roseville , Phoenix , Charleston , San Jose , Camarillo , San Diego , San Francisco , Seattle , Salem , Sacramento Valley

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Capital Insurance Group

Capital Insurance Group reviews

Great Place to Work - Commercial Lines Clerk - Customer Service Capital Insurance Group Employee Review

4.0

May 13, 2015

Commercial lines clerk - customer service

Recommend

CEO approval

Business Outlook

Pros

The pros of working in the customer service center at CIG is that it is full-time, full benefits, and room to promote in the company.

Cons

It can be a little confusing working in a virtual system but that can be overcome. Training comes remotely in the Reno office for clerks so that can be difficult since the center is split Monterey and Reno.

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5.0

Jan 17, 2026

Recommend

CEO approval

Business Outlook

Pros

Good people and good benefits.

Cons

Slow adoption to change, new things

2.0

Jul 7, 2026

Production support analyst

Recommend

CEO approval

Business Outlook

Pros

My team was great, no issues there.

Cons

The revolving door of third-party vendors made things extremely difficult.

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Jobs at Capital Insurance Group

Claim Representative III - Property

Senior Business Solutions Analyst

Underwriter - Personal Lines

Capital Insurance Group reviews FAQs

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Capital Insurance Group

Great Place to Work - Commercial Lines Clerk - Customer Service Capital Insurance Group Employee Review

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