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Capitol Region Education Council

Engaged Employer

Crec or Crap - Customer Service Representative Capitol Region Education Council Employee Review

1.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice Co-Workers and a nice parking lot and that's about it.

Cons

Horrible Pay Management Takes advantage Company Delta T - Human Recourse- Since we have a Contract the Contract makes it seem like they will have you only for a 3 month period, but i have been here for 4 years and still considered a temp and can only have 5 sick days a year. Let me say that again we work year around and we get 5 sick days, No Vacation time and all sick days are not paid for. We get under paid by about 8 dollars. The normal rate in Hartford for a CSR is around 16-19 $ Dollars because of the abundance of work we do as CSR's, Five out of the Twelve month a year we work, They call it Mandatory over time and make us work 5am-8pm Everyday and again only 5 sick days, and before the 5 months of overtime they say do not miss a day in this time frame. This Place is a joke people working for 5+ years and they consider them temps because "CREC" Cant afford to pay them a decent so they get around the system with a Temp Contract. But i see supervisors and Managers with Lexus and Mercedes Benz's. This place is just so unbalanced and there is really no way to move up.

Explore other reviews about Capitol Region Education Council

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexibility - Great management - Good communication with employees - Good opportunity

Cons

I have had a great experience working for this organization.

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy, summers off, pay and union

Cons

Consistency and transparency with student culture

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