Does CaptivateIQ pay their employees well?

According to anonymously submitted Glassdoor reviews, CaptivateIQ employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at CaptivateIQ. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CaptivateIQ?

65% of CaptivateIQ employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CaptivateIQ 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at CaptivateIQ?

Account Executive (11) , Business Development Representative (BDR) (8) , Customer Success Manager (7) , Sales (7) , Software Engineer (7) , Product Solutions Consultant (5) , Senior Product Solutions Consultant (4) , Senior Software Engineer (4) , BDR (3) , Customer Success Manager (CSM) (3) , Enterprise Account Executive (3) , Product Solutions Manager (3) , Professional Services Consultant (3) , Business Development (2) , Customer Experience (2)

What are the pros of working at CaptivateIQ according to real employee reviews?

"Leadership is very transparent and involved at an appropriate level." ((in 25 reviews)); "Clearly committed to intentionally designing and fostering a great culture for all employees" ((in 23 reviews)); "The team at CaptivateIQ is amazing." ((in 14 reviews)); "Great culture and people Excellent work" ((in 14 reviews)); "Great teammates and benefits." ((in 13 reviews))

What are the cons of working at CaptivateIQ according to real employee reviews?

"The managers also aren’t experienced in the industry, they don’t know how to support with managing clients or having your back, clients don’t take them seriously." ((in 3 reviews)); "They present themselves as a very friendly company and try to be transparent about finances, but in my career, I’ve never seen so many layoffs." ((in 3 reviews))

What are employees saying about CaptivateIQ layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CaptivateIQ layoffs and their outlook for job security at CaptivateIQ in 2026.

What are the top reviewed CaptivateIQ locations?

San Francisco , Austin , Lehi , Salt Lake City , New York , Los Angeles , Chicago , Washington , Dallas , Sacramento , San Diego , San Jose , Denver , East Hartford , Bluffdale , Astin , Remote

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CaptivateIQ

CaptivateIQ reviews

Caring Company, Acknowledges Room for Growth - Anonymous employee CaptivateIQ Employee Review

5.0

Mar 28, 2022

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CIQ is a great place to work for the most part! Everyone is friendly and the company itself is dedicated to continuous improvement. Involved founders keep us on the right track but do not dictate work from the top down. The product is exciting, and we are endeavoring to grow as fast as our market share is! If individuals have an idea, need something, or are ready to move roles (internally or externally), I have never seen anything other than an open and supportive leadership team. That is really really really hard to find, especially in such a fast-moving market.

Cons

The company has not avoided the typical startup growing pains. Definitely trying to work on it, but some teams will have better work-life balance than others as our hiring and training works to keep pace with the demand we're experiencing.

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5.0

Mar 11, 2026

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Fun scalability problems to work on - Amazing product partners - Very transparent leadership - Great work life balance - Generous paid leaves - Yearly equity refreshers

Cons

- No company 401k match - Slow promotion comparatively

2.0

Feb 4, 2026

Csm

Recommend

CEO approval

Business Outlook

Pros

Product solves real problems for customers and has strong market fit Talented Team Exposure to complex enterprise customers Remote-friendly work environment

Cons

Portfolio sizes are unrealistic for the level of strategic engagement expected. Balancing 40-50+ accounts simultaneously while managing multiple concurrent implementations and escalations leads to inevitable burnout Lack of structured support or coaching when struggling with workload - more of a "sink or swim" culture Inconsistent treatment across the team regarding account distribution, promotion opportunities, and performance expectations Several rounds of restructuring have negatively impacted morale and team stability They ask for more and more with less and less Administrative and operational issues fall on individual contributors to resolve, even when caused by company-level decisions Internal mobility is very limited - external candidates are often brought in for roles that existing team members deserve CEO's are too involved

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Jobs at CaptivateIQ

Vice President of Technical Services

Senior Product Designer

Sr. Manager, Events & Field Marketing

Senior Customer Marketing Manager

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Caring Company, Acknowledges Room for Growth - Anonymous employee CaptivateIQ Employee Review

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