Really great people and culture - Customer Success Manager CaptivateIQ Employee Review

4.0
Apr 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Being remote first and having the autonomy to plan your day is great. CIQ encourage a good work/life balance. Everyone is passionate about doing great work and working as a team for the success of the company and clients. I feel really valued and that CIQ make sure everyones effort is recognised.

Cons

CIQ is growing at a phenomenal rate so there are growing pains around some processes. Being one of the earlier recruits in EMEA has meant that some onboarding has been disjointed but every effort was made to address that and assist me.

Explore other reviews about CaptivateIQ

5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fun scalability problems to work on - Amazing product partners - Very transparent leadership - Great work life balance - Generous paid leaves - Yearly equity refreshers

Cons

- No company 401k match - Slow promotion comparatively

1
3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture Positive relationships Good people

Cons

Unrealistic expectations Burnout Poor management

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