Easy remote job, but stressful customer interactions - Collections Specialist CardWorks Employee Review

3.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly easy job. Remote after training.

Cons

Stressful calls. Mean and rude customers sometimes.

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CardWorks Response
3mo
We’re glad to hear you're enjoying the remote flexibility at CardWorks and found the training helpful for your role. We also appreciate your candid feedback regarding the stress of customer interactions. We are constantly looking for ways to better support our Associates during difficult calls, and your input helps us focus on where we can improve. Wishing you continued success in your career!

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

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CardWorks Response
1mo
We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.
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