Loved job until I didn’t - Customer Service Representative CardWorks Employee Review

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I started with the company in 2017 and I loved everything about working there but when the company changed hands it became less family oriented and more like a sweatshop

Cons

I was let go after 9 years and was making less than $20 a hour I was literally assisting and training new employees who were making more than man , the micro managing , a tad bit of rascism and nepotism I can go on and on I watched that place completely go down hill

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

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CardWorks Response
1mo
We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.
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