Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "great benefits" ((in 12 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 16 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 8 reviews)); "The training is horrible!" ((in 7 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks reviews

Good company to work if you're a minority - Customer Service Representative CardWorks Employee Review

1.0

Jul 19, 2016

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lax training (in fact drinking was actually encouraged on your lunch breaks), paid training, 10% shift differential for all shifts worked after 6 P.M.

Cons

Affirmative action company so if you're white you're treated like you don't exist, preferential treatment, incompetent management, too much political and religious talk (I always thought those were topics you were supposed to avoid at the workplace).

CardWorks Response

Thank you for your feedback, Paid training and 10% shift differential is offered for shifts worked after 6 p.m. I can assure you we do not encourage drinking on lunch breaks. CardWorks is proud of our diverse culture. Its unfortunate to hear you felt that you were treated unfairly. We do offer 60 day feedback reviews from employees to hear their experience thus far and we have not heard of these complaints in the past.

Explore other reviews about CardWorks

5.0

Apr 22, 2026

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

CardWorks Response

2mo

At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.

1.0

May 29, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

CardWorks Response

1mo

We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.

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Jobs at CardWorks

Customer Support Representative I, Recreational Lending

Analyst II Bank Originations Partnerships and Third Parties

Compliance Analyst II, Third Party Products

Manager, First Line Risk

Lead Identity & Access Management

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