Disappointed and I seemed like a great place - Fraud Investigator CardWorks Employee Review

2.0
Apr 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice building, comfortable break areas, and some nice colleagues.

Cons

Leadership: Lack Of leadership style adaptability. Great leaders know how to employ a range of leadership styles depending on what the situation calls for. Managing with fear, not fairness. They Lack humility or self-awareness. Benefits: Insurance is too expensive 401k is not the best. Department: Unhealthy communication patterns. Policies and procedures are non-existent or poorly implemented. Training is non-existent. Technology is dated. Tools and resources to achieve the productivity levels and quality of work they demand, are not provided yet you are constantly reminded to use your tools and resources. Where are they?! Leadership does not make themselves available.

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I started with the company in 2017 and I loved everything about working there but when the company changed hands it became less family oriented and more like a sweatshop

Cons

I was let go after 9 years and was making less than $20 a hour I was literally assisting and training new employees who were making more than man , the micro managing , a tad bit of rascism and nepotism I can go on and on I watched that place completely go down hill

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