Employee abuse - Collections Representative CardWorks Employee Review

1.0
Jun 16, 2022
Recommend
CEO approval
Business Outlook

Pros

They hire anyone, and you gain experience that makes any future job seem like a cake walk. Yearly employee appreciation day celebration was fun.

Cons

Pay is low, your overworked and micro managed, you are trained to do things that will get you written up and put on corrective action, opportunities for advancement are not based on performance but rather whom you know and befriend. Super high.... like crazy high call volume. Emotionally taxing due to the nature of some collections calls. Certain team leads were verbally/emotionally abusive. High employee turnaround. No consecutive days off.

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I started with the company in 2017 and I loved everything about working there but when the company changed hands it became less family oriented and more like a sweatshop

Cons

I was let go after 9 years and was making less than $20 a hour I was literally assisting and training new employees who were making more than man , the micro managing , a tad bit of rascism and nepotism I can go on and on I watched that place completely go down hill

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