Save yourself - Customer Service Representative CardWorks Employee Review

1.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

None. There was a coach that was helpful but other than that everything was horrible.

Cons

Manager. Spoke to her once after a month of working. Offered minimal assistance. Always met with attitudes when transferring calls to other departments.

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CardWorks Response
1y
We appreciate your candidate feedback in regard to your experience. We will share your input with our internal teams as we are continuously striving to create an environment where everyone can thrive.

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

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CardWorks Response
1mo
We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.
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