Feels too good to be true… but it isn’t! - Credit Risk Analyst Cash App Employee Review

5.0
Jul 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Best and most thorough training I’ve ever attended. I verbally said multiple times through out the training that I’m just so thankful this exists after years of really poor training at other establishments from prior jobs. Work remotely. Benefits. Lots of random benefits that really add up and make a difference. PTO and Sick Time policy is good. And they add on another week of PTO after one year employed with them. It’s extremely easy to request time off and it’s encouraged. You are not guilt tripped when you use sick time which is a new experience for me… and I’m so thankful. Coolest group of people you could work with. So many walks of life, personalities, laughs and conversations. Great people to connect with. A genuine group of people. The leaders are thoughtful and welcoming, always approachable. You are given very good equipment to work with. The job itself is something I love doing. Challenges me every day but in the best ways. Work life balance is a thing! Overtime offered occasionally and you can sign up. Holidays are paid and you have option to request off. Always changing, it’s exciting.

Cons

Can’t really think of anything other than being nit-picky… Christmas and Thanksgiving not automatically given off. Always changing, although good, can also be a little wonky. Lots of trial and error. Sometimes communication gets a little lost but it’s usually smooth sailing. No big Cons.

Explore other reviews about Cash App

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company and good benefits

Cons

no cash bonuses are given

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Accrued PTO pretty quickly, lax job environment (cursing is fine on Slack, for example), loved my teammates. GREAT salary and benefits, which is the only reason I've scored 2 stars instead of 1.

Cons

We were constantly subject to the whims of Jack Dorsey with company-wide ramifications and minimal basis in reality (if you've ever watched Glass Onion, he feels like Ed Norton's character). The different verticals do not communicate with each other, often resulting in duplicative or contradictory work processes. Some teams have superiority complexes over others, which results in a hostile work environment and impedes collaboration. The company is leaning fully into AI without caring about the environmental or people impact (case in point: 4000 people being laid off for an AI tool that still is not working correctly). Upper management won't spend money to license/invest in useful tools, leaving lower agents to rely on Google for sources of truth or outright refusing to serve certain communities because it's too much hassle to accommodate them.

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