Liked it until my pay was cut - Sales Consultant Cengage Employee Review

3.0
Mar 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Leader in the market. Well received in the field Customers are generally receptive and eager Sales colleagues and generally collaborative and helpful.

Cons

Sales goals appear random and unfair at times. No explanation is given. There is no consistency and no means of recourse. One year they could single you out for a dramatic increase at the same time that they significantly decrease everyone else's goal on the same team. It will take a huge bite out of your earnings. Like a difference of $40K in a year when you actually increased sales year over year. Don't bring in any large sales in April until goals are announced. They'll just add that on top of the goal they are going to give you. Save it for May or June.

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

2
See reviews by: Helpful|Rating|Date|All