horribly deceiving - Maintenance Mechanic Cengage Employee Review

1.0
Oct 5, 2019
Recommend
CEO approval
Business Outlook

Pros

they are very considerate to employee needs when it comes to things like needing to take off for family issues and such.

Cons

they don't deliver on any promises they make.massive incompetence in a multitude of leadership roles across all three shifts.the pay scales between departments is incorrect for the the job titles the employees are given.there is nothing in writing explaining how to train or educate yourself or others on how to advance in the company besides the obvious favoritism scam you see in the truly awful places to work.there are even currently several rumors of explicit and clearly tolerated racism among the third shift staff.they continue to hire new people at higher wages than the current employees are being paid while simultaneously mandating the current employees to train the new people.

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Cengage Response
6y
As the head of our Independence office, I appreciate your raising these concerns. I would value the opportunity to discuss the issues you’ve raised – particularly the reported third shift behavior that runs so counter to our values. We have zero tolerance for racism and take even rumors quite seriously. I will look into this immediately, but please feel free to contact me directly. -- Joe Steffney, SVP, Supply Chain and Logistics

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5.0
Mar 28, 2026
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CEO approval
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Pros

Total rewards, time off, great people and culture

Cons

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1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6
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