Cengage is a rudderless ship - Sales Representative Cengage Employee Review

2.0
Oct 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits...at least before the bankruptcy.

Cons

The operation is being run by mangers with few years experience as managers and no experience running operations in some markets. Some of the Sales Directors take great pride in "managing- up" to their bosses instead of finding ways to win new business for people in the field. Constant lay-offs over the last year has stripped the company of most people who were successful and knew how to get things done. No real technology product development and the product that they do have is not ready for wide distribution.

Explore other reviews about Cengage

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

5
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