Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 317 reviews)); "Good benefits and easy onboarding" ((in 192 reviews)); "Work life balance is great" ((in 127 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 66 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 111 reviews)); "poor management of employees" ((in 106 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 72 reviews)); "Upper management is always reorganizing." ((in 71 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 67 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

Great pay and benefits that you will pay for with your mental health - Designer Cengage Employee Review

1.0

Aug 12, 2021

Designer

Recommend

CEO approval

Business Outlook

Pros

Money is Good Benefits are Great Hardware is new and shiny Some people are really nice

Cons

I received no training other than HR onboarding. My boss promised me that she would train me, as in walkthrough individual projects with me and what was expected, but that never happened. Instead, she went on vacation and I was expected to get everything I needed from my partners in another department. I raised my hand for help twice and only received the answer that 'I would get used to it'. What I really needed was a little more time with my supervisor to flesh out what was expected with the deliverables. I was having panic attacks every day because of my established disability and the lack of clarity around what I was doing. I ended up giving notice of leave and their only answer was that 'it was for the best'. I was told that there were people to help me, but my role was new and the only person who had experience was my manager - yeah the one on vacation. They also expected me to be a web developer when I was clear about my experience in my interviews.

Cengage Response

4y

Thank you for taking the time to share this feedback about your experience - it is good to hear that you were happy with the benefits we provide, and felt welcomed by colleagues. I am saddened to hear that you did not receive adequate training. This would be considered a management failure, and an anomaly. As part of our onboarding process, we expect that managers will fully prepare for their new hires arrival by creating specific and thorough onboarding plans for each person. These onboarding plans should be created outside of the overall Cengage onboarding process and program, and to help in this process we offer a comprehensive onboarding site that provides information to new hires and supports managers in acclimating new team members. Additionally, we have a robust Professional Development philosophy and site with access to workshops and self-paced learning, which provides further learning and development opportunities for employees. I want to acknowledge that this is an area where we are all continuing to learn, especially during the times of COVID where it has been more challenging to onboard remotely. We are all human and facing the unknown together here, and are actively working to continue enhancing our templates and support for managers in role-specific onboarding. Your feedback will help guide that continued work, so thank you for commenting. I wish you all the best in your next endeavor. Michael Hansen, CEO

Explore other reviews about Cengage

5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6

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Designer, Visual Design

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Great pay and benefits that you will pay for with your mental health - Designer Cengage Employee Review

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