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Code factory (and a bad one at that) - Senior Software Engineer Cengage Employee Review

2.0
Oct 14, 2021
Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

* Competitive salaries * Good benefits * Flexible hours

Cons

* Terrible product that's hated by every kid that's forced to use it * Horribly rotting tech infrastructure * 90% of your coworkers are in India or Ukraine * Company seems to exist only to grab as much cash from the education sector as possible while providing the minimum possible product * Because of COVID, everyone switches to remote learning, and somehow this *hurts* the company???

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Cengage Response
4y
I appreciate you sharing this feedback about your experience, and am glad to hear that our salaries, benefits, and flexible work were positives for you. We are committed to making education more accessible for people and, in light of that, it is unsettling to hear about your experience. All of our business decisions are driven by our mission to put the needs of learners first. We have evolved from a print publisher to a company that has created some of the most highly-rated digital teaching and learning solutions, including Cengage Unlimited, which has helped save students more than $330M on course materials. I’m proud of these accomplishments and believe students and faculty recognize our increased focus on affordability, but I also appreciate your candor and realize we have opportunities to improve. Regarding tech infrastructure, we are actively addressing this issue through a significant systems transformation effort, which will dramatically improve systems for our employees and, ultimately, improve the experience for learners. I wish you the best in your next endeavor. Kermit Cook, COO and interim executive leadership for Technology

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Cons

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The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

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6
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