Satisfying work, but slow to adapt - Anonymous employee Cengage Employee Review

4.0
Feb 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Floating holidays + Working from home + Complete control over specialty + Surrounded by extremely smart people + New projects have potential for experimentation

Cons

- Confusing company position. Publishing or digital or what? - People accustomed to print, but not in print positions - Micro-management at all levels is justified

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Cengage Response
11y
Thanks for this. As I read these, I am always happy to hear that people find the work satisfying. I certainly do. The people who work here care deeply about education and students. It’s part of our Credo – we believe in the power and joy of learning. That reflects back on us as employees too – we need to be continually learning to evolve as a company. You're right – we are in the midst of a print-to-digital transition. As long as our customers want print, we will continue to offer it. But much of our work and where we can add increased value to students (and instructors) is in digital. In terms of transparency, this is extremely important to me. What do you wish you knew to do your job better than you don’t right now? Please talk with your manager, or if I can help shoot me an e-mail. You have the ability to request information anytime. I’m surprised to hear of micromanagement here – it’s not usual for us – so check in with your HR partner. We are hosting a series of workshops for people managers on purposeful conversations – this may be a way for HR to help your manager to more directed, useful conversations with you, rather than micromanaging. Thanks again for posting.

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Cons

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The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6
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