Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 321 reviews)); "Good benefits and easy onboarding" ((in 197 reviews)); "Work life balance is great" ((in 118 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 117 reviews)); "poor management of employees" ((in 104 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 70 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 70 reviews)); "Upper management is always reorganizing." ((in 66 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

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Cengage reviews

Mixed Blessings - Senior Content Developer Cengage Employee Review

2.0

Feb 14, 2022

Senior content developer

Recommend

CEO approval

Business Outlook

Pros

Can work with talented, dedicated people on occasion.

Cons

Pay scale not in line with rest of industry and experienced, knowledgable people are constantly let go or forced to retired to make up for economic shortfalls as less talented individuals ascend within the company. Overall, company seems directionless.

Cengage Response

Thank you for taking the time to leave this review. I am happy to hear that you had the opportunity to work with some talented and dedicated individuals. Regarding career development and advancement, this is an area that we have invested deeply in over the past year. Year-to-date, we have had over 10% of our workforce receive an in-line promotion and have also had 200+ employees find additional lateral and upward advancement via openly posted roles. Regarding compensation, our HR department closely analyzes the market to offer competitive, equitable compensation programs that recognize and reward strong performance. However, we recognize that we are not perfect, which is why we value your feedback. I wish you the best in your next endeavors. Best, Michelle Bonomini, VP, Total Rewards & HR Operations

Explore other reviews about Cengage

5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

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Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Student Advisor (CST or EST Time Zone Required) (Remote)

Customer Success Consultant (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

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