Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 321 reviews)); "Good benefits and easy onboarding" ((in 197 reviews)); "Work life balance is great" ((in 118 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 117 reviews)); "poor management of employees" ((in 104 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 70 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 70 reviews)); "Upper management is always reorganizing." ((in 66 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

Progressive Work Environment - Remote First Company - Subject Matter Expert (SME) Cengage Employee Review

4.0

Jul 12, 2022

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

Great people, devoted, open minded, hardworking, lots of focus on continuous improvement and personal development. Good amount of vacation time and lots of company holidays. Excellent ERG's - proof Cengage values diversity and inclusion.

Cons

Major problem with salaries - some people are on a bonus structure others are not, company is working on pay transparency. Negotiate your starting salary (ask for 5-10Kmore) because annual raises are minimal if your not on bonus program. HR leaves many HR functions to department managers (some think this is good, I would say no) and overly confusing onboarding to actual job necessary trainings and access to many systems. Helping new SME's get up to speed is hard because everyone's POD is run completely different.

Cengage Response

3y

Thank you for taking the time to leave a review. I am happy to hear that you are pleased with the benefits we offer, that you value our employee resource groups, and are satisfied with our continued focus on professional development and internal mobility. Regarding compensation, our HR department closely analyzes the market to offer competitive, equitable compensation programs that recognize and reward strong performance. We partner closely with the managers in the organization to ensure each employee is compensated fairly for their role and contribution. Our annual merit increases are set each year based on the market, Cengage and individual performance. Bonus eligibility is separate and tied to role – some are bonus eligible, others are not. We take feedback like this seriously, and I am concerned that you found onboarding to be confusing and disorganized. I encourage you to reach out to me or your manager directly with ways we can better support new employees. I appreciate your insight as we continue to improve. Best, Jeri Herman, SVP Human Resources

Explore other reviews about Cengage

5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6

See reviews by: Helpful|Rating|Date|All

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Student Advisor (CST or EST Time Zone Required) (Remote)

Customer Success Consultant (Remote)

Customer Success Consultant

General Labor, 1st Shift (Regular Full-Time)

Cengage

Progressive Work Environment - Remote First Company - Subject Matter Expert (SME) Cengage Employee Review

Explore other reviews about Cengage

Jobs at Cengage

Cengage reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Cengage reviews FAQs

Work With Us

Jobs at Cengage