Please don't drink the Cengage Kool-Aid - Anonymous employee Cengage Employee Review

1.0
Aug 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely a few nice dedicated people. Company is at least trying to improve things

Cons

Pay is way too low for the amount of work done. The company used to pride itself on flex 37.5 hour work weeks, my estimate is the average employee is working 50-60 hours a week remote. Constant shift in company goals/focus, there have been 3 reorgs in the last 1.5 years. Revolving door of CFOs and CTOs whenever they change focus. Executive team is obsessed with saving money for the customers which admittedly is an admirable goal. That comes at the penalty of costing employees pay. For every $1 saved it feels like it costs employees $1.05. Working here feels like death by a thousand cuts. Do yourself a favor and stay away.

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Cengage Response
3y
Thank you for taking the time to leave a review about your experience; I appreciate the positive candor about your co-workers. In terms of workload, while some of our work is seasonal and activity increases during back-to-school, overall employee wellness is a priority. We strive to enable all employees to achieve work-life balance and encourage working with your managers to discuss what that looks like on an individual, personal level. Regarding leadership and our strategic vision, the education industry is one of constant change. In the digital world today, it is critical education stakeholders remain agile to meet the needs of students. I know this can create some uncertainty, but I think it’s important we continue to lead the market in letting the evolving needs of students guide our business strategy. In terms of compensation, our HR department closely analyzes the market to offer competitive, equitable compensation programs that recognize and reward strong performance. We partner closely with the managers in the organization to ensure each employee is compensated fairly for their role and contribution. That said, we know we aren’t perfect, but that’s why we’re eager to get feedback from people like yourself so we can continue to improve. Thank you for your more than 8 years of service. Best, Michael Hansen, CEO

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
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Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6
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