Stay Away - Account Executive Cengage Employee Review

1.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Most mid level managers are great and supportive. Flexible schedule.

Cons

Constant reorganization and lay offs. More responsibilities added often without increase in salary. Limited opportunity to advance. CEO and VP are painfully out of touch with needs of employees.

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Cengage Response
3y
Thank you for taking the time to share your candid feedback – positive and negative. As a company we are always evolving and looking for ways to improve how we work. Part of that evolution includes controlling our cost so we can continue to provide quality, affordable solutions that make a difference in learners’ lives. These changes are not easy but they allow us to create a business that is reliable and sustainable for the future. As the education industry evolves, we must evolve as well. Internal mobility and advancement are areas that we have invested in significantly, in fact we have invested $8 million in employee learning and development through access to our own ed2go and cybersecurity courses. We have also created opportunity for learning, listening and involvement, including Weekly First Friday company-wide meetings and our annual Engagement Survey. However, we recognize that we are not perfect, and I encourage you to reach out to me directly with ways that we can better support our employees. Best, Michael Hansen, CEO

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6
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