Leadership is killing teams - Anonymous employee Cengage Employee Review

1.0
Nov 2, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility Coworkers Culture Michael Hanson Nothing else

Cons

Lack of bonuses and reasonable raises Being told we should be happy we have our job and having a paycut through the pandemic and then not getting reimbursed our lost company match. Watching people on the executive team cut each other down and then not listen to their teams. Lack of help from leadership to resolve problems. The constant threat of layoffs and restructures taking your job away. Lack of transparency. The company being siloed. No support from department heads and leadership

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Cengage Response
3y
Thank you for your more than 8 years of service and for reflecting on your experience working here. Regarding bonuses, our HR department partners closely with managers to ensure each employee is compensated fairly for their role and contribution. Our annual merit increases are set each year based on the market, Cengage and individual performance. In terms of restructuring, while our strategy is sound and our markets are growing, they are also large and hard to predict due to forces beyond our control. We must continue to evolve to create an organization that is both resilient and balanced. As these changes take place we aim to be as transparent as possible and provide opportunities for employee listening and reflection. However, I recognize that there is room to improve, and I appreciate your feedback as we evolve. I wish you the best in your future endeavors. Best, Michael Hansen, CEO

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5.0
Mar 28, 2026
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Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6
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